Shipping Destinations: We currently offer shipping to Canada and the United States. Unfortunately, we do not ship internationally at this time.
Shipping Methods:
Shipping Costs:
Order Processing Time: Please allow up to 48 hours for order processing.
Order Tracking: Once your order has been processed, you will receive an email with tracking information from Shopify as soon as the carriers update it.
Customs and Duties: For international shipments, customs duties, and taxes, if applicable, are the responsibility of the customer.
Shipping Notifications:
Returns & Exchanges: Please review our Returns & Exchanges policy for detailed information on returns and exchanges.
Lost or Damaged Items: Our packages are insured up to $300 in value. If you encounter any issues, please contact us promptly at hello@kiokii.com.
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