We ship to Canada and the US. This page covers orders shipping within Canada.

Depending on your location, your order may be delivered by ASL, UniUni, Canada Post, Purolator, Intelcom, UPS, or Canpar. We’re not able to accommodate requests for a specific carrier at this time.

Yes, all Canadian orders over $75 CAD ship free . Orders under $75 CAD have a flat shipping fee based on your province or territory:

No, shipping timelines are estimates. Weather, carrier delays, and other factors outside our control can affect delivery.

Shipping timeline starts once you receive your Shipping Confirmation email, not from your original order date.

US orders ship from Canada, which means your package will be subject to customs clearance.

Depending on your location, your order may be delivered by USPS, UPS, or DHL. We’re unable to accommodate requests for a specific carrier at this time.

Shipping is calculated at checkout based on your order and delivery address. There is no flat rate for US orders, so you’ll see your exact shipping cost before you pay.

Because your order ships from Canada, customs, duties, and import taxes may apply in addition to the shipping fee. The amount is shown at checkout before you pay.

Kiokii doesn’t control customs rates and can’t predict or reduce these charges.

If the package is refused or abandoned, it may be returned to us or destroyed by customs. Shipping, duties, and fees paid are not refundable.

Customs clearance can add extra time, and timelines are estimates, not guaranteed. Weather, carrier delays, and customs processing are outside our control.

Shipping timeline starts once you receive your Shipping Confirmation email, not from your original order date.